Susanne Pugsley

Susanne is a passionate and pragmatic marketing and business development specialist in the legal sector and beyond. After working in house as BD and Marketing Director and externally as consultant and coach for 24 years she has a deep understanding of the nuances and intricacies of working with firms and companies to create and deliver their Marketing strategy.

She is known in the professional services sector as a fixer of problems, a true change manager who has helped many firms and individual partners in both the law and accountancy sectors to create workable strategies to realize their business development and marketing goals. She was a coach for the Growth Accelerator scheme and helped SMEs to craft marketing strategies to support growth.

Susanne has delivered large scale rebranding projects and is slightly obsessed with CRM systems and the whole client/customer journey and user experience.