FAQ

What is the Code for Construction Product Information?

The Code for Construction Product Information (CCPI) seeks to provide assurance that any product information, whether written in a brochure, a presentation, or on a website or social media, can be relied on by specifiers and users of product information to have the necessary facts needed when making design decisions, installing, using and/or maintaining verified products.

The Code is an 11-clause set of expectations that promotes positive culture and behaviour change in the approach and management of product information by the construction product manufacturing industry.

The Code covers critical aspects from responsibility for product information, to accuracy of and clarity of performance claims made, general information and competency. The objective of the Code is that any claim made about a Construction Product must be substantiated by appropriate, clear, and unambiguous evidence.

How does the CCPI work?

An independent and robust validation process is being implemented to underpin the Code that will give more confidence in the provision and management of product information by all stakeholders, setting the market for UK construction products ahead of others.

The CCPI verification process consists of a product safety-related leadership and culture survey, verification of organisations’ product information management systems, and validation of specific product set evidence submitted for the eleven clauses that make up the CCPI, promoting accuracy in the creation, communication and management of ‘Construction Product Information’.

Manufacturers will sign up to undertake the verification process in relation to their product information and upon successful completion will receive a CCPI verification mark for their verified product set.

What qualifies the CPI Verifiers?

CPI Verifiers undergo a robust recruitment process before being selected. Verifiers are self-employed professionals who have a background in science and/or engineering from a manufacturing, construction, standards or regulatory environment. They have experience of audit, certification and assessment processes and have ability to effectively communicate and consult with stakeholders regarding product information content and management. In addition, they will have experience of monitoring, reporting, reviewing and evaluating product information accuracy.

Who can be part of CCPI?

The CCPI will be open to any organisation that is involved in the manufacturing or distribution of products used in the construction of buildings and structures in the UK.

Registrations for the verification process will open in 2022 (initially for invited manufacturers only) and manufacturing organisations can prepare now by reviewing the 11 clauses of the Code and reading the available guidance documents.

How long is the CCPI verification mark valid for?

Verification will normally be valid for up to two years depending on the timeframes in which product sets are submitted for validation.

How much does it cost to sign up to CCPI?

An Organisation Assessment fee will be charged, valid for two years. On successful completion of the assessment, you will proceed to Product Set Verification, at which point Verification fee is charged, valid for two years. See website for more details.

Who runs CPI  Ltd?

Construction Product Information Ltd is a not-for-profit organisation with independent governance. It will have an independent Chair and a Board of Non-Executive Directors.

CPI Ltd has been set up by the Considerate Constructors Scheme (CCS), a well-respected not-for-profit organisation with over a 20-year pedigree in independent assessment practices. It is objective and trusted, helping to achieve lasting behavioural and cultural change in the construction industry.

What is the process for CCPI Verification?

CPI Ltd will use a specially developed online CCPI Verification Portal to gather responses from participating organisations to demonstrate how they meet the requirements of the verification framework. Each organisation will nominate a Code Lead for each product set they submit for verification. The Code Lead will oversee the uploading of the necessary information, data, and evidence that shows how the organisation’s product set(s) meet all eleven clauses of the CCPI.

The Code Lead must first complete a set of preliminary questions in order to tailor the survey and questionnaires for your organisation. These questions include:

Details of organisation turnover, organisation size and structure.

Information about your trade body memberships

After entering some preliminary information, your organisation will progress through the five key steps of the CCPI verification process – you must successfully achieve all five steps to use the licensed mark for your product set(s):

  • Leadership & Culture Survey
  • Management Systems Questionnaire
  • Organisation Assessment
  • Product Set Submission
  • Product Set Verification

What is a product set?

A product set is defined by either a group of similar products fulfilling a common purpose or a grouping of dissimilar products as a system fulfilling a defined function (such as roofing or window systems).

Where these are similar products, we would not differentiate them by size or colour (etc.) unless that made a change to the performance of the product in a safety critical way.  Therefore, generally products forming a similar purpose with similar performance characteristics would be submitted as one product set.

For example, a grouping of products could be a collection of different plaster boards that are certified to the same standard(s) but are available in different sizes and widths; or a collection of drainage pipes, again certified to the same standard, but available on different lengths, widths and colours. i.e., set of products can be grouped according to a standard, for example BS EN12101-2 / BS EN12010-8 etc.

For product systems, all products that are required for a system to function and are supplied by the manufacturer as part of that product set, must be included in submission.

A product system could be a double-glazed window sold with the glazing, frame, seal, hinges and handles included as a system (i.e. sold as a single product), with the individual parts being available only as spares.

CPI acknowledge that identifying what makes up a product set or system might, in some cases, not be clear, so we are happy to have conversations with manufacturers before they register if it is helpful. Please contact equiries@cpicode.org.uk if you would like to discuss your product sets / systems.

Can I verify a product system and the individual products that make up the system?

The assurance approach taken by CPI for submitted products sets for systems is two-fold:

  1. Any performance claims made for the system would be validated against the test data available (whether it be certification, classification, or independent tests).  If the manufacturer only sells the system and does not market the individual components, then no further verification would be required.
  2. If in addition to marketing the system, the manufacturer also sells the components for other than as spares from within that product set (or other purposes) then the performance claims for these products would also need validating separately against test data.

What about products that we buy in to make up our system?

The quality and claims made about any supplied product are often material to the overall performance of a system.  Ideally, a manufacturer who buys in product to create their system would be buying a product that carries recognised certification or testing regarding its performance, and ultimately a CCPI verification.  In support of Clause 7 “The Manufacturer must demonstrate an internal process for reviewing the accuracy of the Product Information against manufactured bought-in-product…” CPI verifiers would seek to understand how this is done by the system manufacturer for any bought in product and validate it.

What are Safety Critical construction products?

The draft Construction Product Regulations 2022 define a safety critical construction product as:

  1. A product whose performance has an effect on the performance of the construction works with respect to the basic requirements for construction works
  2. A product listed in column A of Table A set out in Schedule 1 of the regulation (under development)

In their October 2021 Update The Office for Product Safety and Standards (OPSS) informally defined safety critical construction products as those that “where the failure of such products would risk causing serious injury or death” – they are working on developing a list of products.

In the interim CPI have defined a Safety Critical construction product as a construction product that has a structural or fire protection function, where if it failed serious harm would result.  These include for example structural steelwork, all external cladding systems/materials, roofs, fire suppression and retardation (i.e. fire doors, but not internal doors without a fire rating), fire stops and intumescent materials

Non-Safety Critical are all other construction products.

Is there a limit  to the number of products in a set?

There is no limit to the numbers of products that make up product sets or systems. CPI use a recognised sampling methodology to verify product information depending on the number of products in the submitted set(s) or system(s). If multiple product sets are submitted, the sample size is calculated using the total number of products across all the sets.

Leadership & Culture Survey – how is this distributed, by CCPI or by the manufacturer?

The CCPI Verification Portal sets the minimum number of valid responses from your submitted number of employees – typically the required number of valid responses is between 30 and 70.  The portal also sets the number of responses required from each level of hierarchy in your organisation as identified from the preliminary information you supplied.

The Code Lead is required to arrange distribution of the survey via company email using the supplied online link. CCPI will supply some suggested briefing text which can be adapted to explain the purpose of the survey to the chosen respondents.

Selected respondents use the link in the email to set up a login for them individually.  Once done, the respondent can come back to their responses at a later time if they are unable to complete the survey in one go.

Will we be able to see the Leadership & Culture responses?

Although the Code Lead or other manager(s) will know who the survey has been sent to, all responses will be anonymous – respondents will not be recognisable to the company. The Code Lead however will be able to see the number of responses submitted at each level of hierarchy and whether they are valid or not. The Code Lead can therefore arrange for more survey links to be distributed if required.

As part of the Organisation Assessment, the CCPI Verifier may contact a sample of respondents to validate their submissions, the feedback from these will also remain anonymous.

The Code Lead will be provided, as part of the Organisation Assessment report, anonymous analysis of the survey responses, along with a summary of the follow-up the CCPI Verifier has made, highlighting areas of good practice and where improvement might be suggested.

How will verification of Products be recognised?

Once the processes outlined above are successfully completed, a uniquely numbered Verification Mark, Certificate and Schedule for each product set or system passing the verification process will be issued for use only on verified product information in the set / system – CCPI is not an organisation wide verification.

How can I check if a product and its information is CCPI Verified?

A register of CCPI Verified Construction Product Information will be made available on the CCPI website.

Does the CCPI mark mean a product is safe?

The Code for Construction Product Information does not regulate or assess the safety of any product or product sets. Organisations awarded the CCPI Verification mark for their product information have demonstrated a leadership and culture ethos, and set of behaviours, that conforms with the Code, i.e. that their product information is clear, accurate, accessible, up to date and unambiguous.

Through organisational assessment manufacturers leadership and culture and management systems associated with creating and managing Product Information are assessed to ensure minimum criteria are met.  Following a successful organisation assessment, product sets may be verified against the Code of Product Information ensuring accuracy in the creation, communication and management of construction product information.

Does CCPI verify products manufactured outside of the UK?

CCPI verifies products information for products sold in the UK to the construction sector, regardless of where they were manufactured. If a company imports products that are manufactured outside the UK they act as the manufacturer for CCPI, and thus for the product information to be verified they would need to conform with the 11 clauses of the Code.

CCPI will not verify products sold outside of the UK.

Does an organisation have to submit ALL of its Product sets for verification or just those which it wants to?

No – it is up to each manufacturer how many sets / systems they wish to submit at a time depending on their own business rationale.

Many manufacturers of Construction Products sell through Distributors and Merchants – who then market the products via their own platforms and channels. Will there be a mechanism for distributors and merchants to have their “marketing materials” for product information?

The CPA are developing an adapted Code for merchants and distributors which should be launched later in the year.

For products that a merchant sells under their own brand, they are effectively considered as the manufacturer, as they have ‘control’ over the product information supplied for the product – merchants selling their own branded products that another company makes are therefore eligible to register.

In these instances, CCPI recognise that the product information maybe outside of a manufacturers control. However, updated product information should be available to the merchant from the manufacturer so they can meet the requirements of the Code.

Where a Manufacturer allows their Product Information to be reproduced, for example by a merchant, the Manufacturer must ensure that they provide updated Product Information in a timely manner, however the Merchant remains responsible for ensuring that they update published Product Information appropriately.